Mehr als Service: Japanische Kundenorientierung im Geschäftsalltag
Lesson
Omotenashi – die Kunst, Kunden zu begeistern
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Kundenorientierung nach japanischem Vorbild: Omotenashi im Business
20:00 -
Reflexion
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Reflexion Omotenashi
Zusammenfassung – und mehr
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Student Ratings & Reviews
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More than just Service: Japanese Customer Orientation in Everyday Business Life truly depicts the Japanese way as experienced by myself, not only as a Consumer in Japan, but also as a Business Partner.